Discovering that your recently laundered garments are still sopping wet after the drain cycle completes can be pretty discouraging.

Instead of investing in an old hand-cranked laundry wringer to remove the liquid, understanding why your washing machine is not spinning or draining is the best way to tackle the problem.

It can be due to a simple mechanical issue like a broken belt or worn-out motor bearings that causes the washing machine not to spin or drain properly. Solving the problem doesn’t have to be difficult, and necessary washer repair parts are surprisingly affordable, while installation may take only a few moments.

This guide will help you efficiently deal with your washing machine issues while being mindful of the safety precautions involved.

Why Washing Machine Won’t Drain?

Why Washing Machine Won't Drain

  1. Malfunctioning Drain System: If the pump appears intact and unencumbered, an electrical fault will likely prevent its operation. It is advisable to use a multimeter to test the pump for electrical continuity and determine if there is any defect with the system or on the lid switches and door locks.
  2. Obstructed Drain Hose: If the hose connecting the washer with the drain pipe is clogged, it can create negative pressure and cause water to be pushed out of the washer. This could be due to lint, dirt, debris, or a clog from the main drain line.
  3. Incorrect Settings: Incorrect settings can also cause water to be pushed out of the washer during the spin cycle. Ensure the cycle settings are set correctly for your particular load size and washing needs.
  4. Faulty Lid Switch or Door Lock: The lid switch or door lock may be broken, preventing the washer from draining. This could be due to a defective lid switch, a faulty door lock, or an electrical problem in the main control board. It is best to inspect the components and determine if they are still working correctly.

Why Washing Machine Won’t Spin?

  1. Broken Belt: A broken belt is the most common cause of a washing machine not spinning. If the belt is broken or worn out, it must be replaced.
  2. Worn Motor Bearings: Over time, motor bearings can wear out and prevent the washer from spinning. This may require replacing the entire motor assembly for the washer to spin properly.
  3. Obstructed Tub: If the washer tub is blocked with lint, dirt, debris, or a foreign object, this can cause the washer not to spin. Removing the obstruction should allow for proper spinning.
  4. Issues on Lid Switches: Defective lid switches or door locks will leave you with wet laundry. It is crucial to inspect the lid switch and door locks to ensure they are still working correctly.
  5. Faulty Motor Control Board: A defective main control board can prevent your washing machine from spinning properly. Although it may not be possible to test the control board directly, you should check for evidence of burning or a shorted-out part.
  6. Failed Drive Motor: In some cases, the drive motor can fail and prevent our washing machine from spinning. Inspecting the drive motor assembly for any signs of damage or wear is essential.

How to Fix a Washer That Won’t Drain?

If you are having trouble because your washer won’t drain, it can be because of a damaged pump or a clogged drain pump. Here are several measures we can take if your machine has trouble draining:

Diagnose the Problem

  1. Check the Lid Switch or the Door Lock: Inspect the lid switch and door lock to ensure they are still working correctly. If the switches are damaged or faulty, replace them immediately.
  2. Cut off the Power Source: Before dismantling the washer or the water pump, cut off the power source and unplug the unit from the wall socket.
  3. Test for Continuity: Using a multimeter, check the extension cord or the electrical continuity to detect any faults with your lid switch or door lock.
  4. Remove All The Water from The Washer: Utilize a wet vacuum cleaner or mop to remove all the standing water from your washing machine.
  5. Check the Drain Pump: Inspect the drain pump for any sign of blockage or damage and clear out any debris obstructing it.
  6. Verify if the Washer is Level: Check if the washer is level; otherwise, it won’t be able to drain properly.
  7. Check the Front Panel or the Back Panel: Check the front and back panels for any visible damage. If either is damaged, replace them immediately to prevent further damage from occurring.
  8. Clear Out the Drain Hose: Inspect the hose connecting your washer with your main drain pipe and clear out any debris or lint clogging.
  9. Replace the Pump Assembly: A damaged pump assembly must be replaced if you want your washer to drain properly.

Remove the Clog

  1. Remove a Visible Clog: If the blockage is visible, use a plumbers snake to remove it.
  2. Clear Out Drain Lines: Clear out the drain lines by filling a bucket of hot water and pouring them into your washer simultaneously. This should help clear out any clogs that may be present in your drains.
  3. Clean The Filter: If necessary, clean the filter to clear out any debris or lint clogging up the drain line.
  4. Replace the Drain Hose: Replacing the washer’s drain hose can help prevent future blockages and ensure proper draining.
  5. Reconnect the Hose to the New Pump: Reconnect the hose to the new pump and check for leaks.
  6. Test for Proper Operation: Finally, test your washing machine for proper operation by running a drain cycle. If everything is working properly, you should be able to enjoy cleaning your dirty clothes again!

Replace a Damaged Drain Pump

  1. Locate the Model Number: Search for a small, rectangular metal plate with the model number of your washing machine. This can be located beneath the lid, on either side or at the back. Use this information to acquire an appropriate replacement pump that suits your washing machine.
  2. Disconnect the Drive Belt from the Pump: Carefully remove the pump assembly, ensuring not to damage any of its components. Installing it takes only moments. All that needs to be done is loop it around the motor and base of the Pump.
  3. Remove the Screw at the base of the Pump: Once you loosen them, carefully remove the broken pump from the washing machine and discard it along with any remaining parts.
  4. Attach the Pump Inside the Washing Machine: Take your new pump and attach it to the internal motor of the washing machine. Make sure all screws are fastened securely and tighten them with a wrench.
  5. Reattach the Drive Belt to the New Pump: Attach the drive belt to both the Pump and motor of your washer, ensuring they are secure.
  6. Reattach the Washer Drain Hose to the New Pump: Reconnect the drain hose to the new pump and check for leaks.
  7. Test for Proper Operation: To ensure your washing machine is now draining properly, run a wash cycle.

How to Fix a Washer That Won’t Spin

fixing washing machine

  1. Level up the Washer: Inspect the washer to ensure it is levelled and secure on the ground. If not, adjust accordingly so that it can spin properly.
  2. Balance the Unbalanced Loads: Check the drum to ensure it is evenly loaded. If not, balance it out so the clothes can spin without hindrance. When placing garments in the washer, separate heavy garments, so they do not become intertwined and form an uneven lump.
  3. Reset the Drive Motor: Reset the washing machine’s drive motor by unplugging it for a few minutes and plugging it back in. This can help restart the rinse cycle and get your washer spinning again.
  4. Check the Lid Switch: If your washing machine is a top-loader, check the lid switch to see if it works properly. This can be done by disconnecting the wire harness and then reconnecting it.
  5. Replace Worn-Out Motor Carbon Brushes: Worn-out carbon brushes can cause a spinning issue in your washer. If this is the case, replace the old carbon brushes with new ones. To begin, unscrew the back panel of your washing machine to gain access to and take out the motor.
  6. Replace the Drive Belt: If the drive belt is worn out, it may prevent your washer from spinning correctly. Replace it with a new belt and test your washing machine for proper operation.
  7. Inspect the Motor Coupler: The motor coupler may also be causing the spinning issue. Carefully inspect it and replace it if necessary. If your washer’s motor kicks in but won’t spin when the water level reaches where agitation should begin, you may need to replace the motor coupler.

Consider Hiring a Skilled Appliance Repair Professional

If the above steps don’t fix the issue, it may be time to consider hiring an appliance repair professional. They can identify and replace faulty parts that may prevent your washing machine’s functioning properly.

If you’re uncertain whether it’s worth spending money on fixing your washer or replacing it, look for professionals who offer no commitment estimates or free quotes. With their expertise and knowledge, you’ll be able to restore your appliance quickly and cost-effectively!


If your washer’s motor kicks in but won’t spin when the water level reaches where agitation should begin, you may need to replace the motor coupler.

If replacing it doesn’t fix the problem, it might be time to contact a local appliance repair professional for help. With their experience and knowledge, you’ll ensure that your washing machine is up and running again in no time.

Quality Appliance Repair provides comprehensive services for various types of washing machines. Our network of technicians across Australia is skilled in delivering onsite repairs and full servicing to ensure optimal functionality and efficiency of your washer.

To learn more or to schedule a consultation, repair, or installation, please don’t hesitate to reach out to us using the contact details provided below:

Contact us today for more information about our services.


Same Day Repair* and 12 Month Parts Warranty -All Brands, Affordable Prices

Call a Local Appliance Tech Now

Google Rating
Based on 1381 reviews